Terms of Service

Last updated: May 2026

Services

Field Authority Media provides personal branding and authority content services for independent mortgage brokers in Ontario, including content strategy, story extraction, scriptwriting, on-site video production with professional gear in the GTA, self-film support outside the GTA, multi-platform distribution (Instagram, TikTok, YouTube, LinkedIn), comment-to-DM automation on Instagram, editing, captioning, scheduling, monthly expertise extraction calls, and quarterly authority reviews. Specific deliverables and pricing are described in each client's individual service agreement.

Client responsibilities

• Participate in extraction and approval workflows in good faith
• Provide timely approvals for scripts, edits, and captions
• Route content through any brokerage or principal broker review required by your licensing or brokerage rules
• Grant the access needed to schedule approved content on your accounts
• Provide accurate information about your business, brokerage, niche, and values

Compliance

Field Authority Media builds a compliance-aware workflow but does not provide legal, regulatory, financial, mortgage, or brokerage compliance advice. Final responsibility for compliance with FSRA, MBLAA, brokerage advertising rules, and any other applicable rules sits with the client and their brokerage. Nothing in our service should be interpreted as legal or financial advice.

Payment terms

Payment is due upon invoice unless otherwise specified in the service agreement. Setup fees and the first month are collected before delivery begins. Monthly engagements are month to month. Either party may cancel with 30 days' written notice.

Content ownership

Upon full payment, the client owns the content created specifically for their personal brand. We retain the right to showcase anonymized work samples in our portfolio unless the client requests otherwise.

Content quality and delivery guarantee

If we do not deliver the agreed Month 1 content assets and approval-ready drafts to the standard described in the client's scope, we will either revise them until they meet the brief or refund the Month 1 service fee. This guarantee applies only to deliverables we directly control. It does not extend to dissatisfaction with leads, funded mortgages, revenue, audience growth, platform engagement, or viral performance, all of which depend on factors outside our control.

Limitation of liability

Field Authority Media is not liable for business outcomes including follower counts, engagement rates, leads, deals, or revenue. We provide content production and strategy services; results depend on many factors beyond our control. We are also not liable for compliance outcomes; the client and their brokerage retain final responsibility for what gets published.

Contact

For questions about these terms, contact info@famedia.ca.